Announcements and General Topics
Announcements
- ★ New chat and ticketing system for enterprise customers
- ★ New support site for CrashPlan for Home
- ★ New and improved Code42 user community
- Security Notice: CVE-2017-9830
- Release Notification: Version 6.0 of the Code42 Platform
- July 11: SCHEDULED MAINTENANCE NOTIFICATION (Updated)
Service Status Updates
- Resolved: June 10 Unplanned Outage briefly affecting some Code42 CrashPlan for Enterprise and CrashPlan for Home customers
- Resolved: June 8 Unplanned Outage
- Resolved: June 7: Unplanned Phone Outage for Code42
- Resolved: Jun 1: Known issue with CrashPlan for Home Password Reset
- Resolved: May 18: Connectivity Issues
- Resolved: Apr 28: Intermittent Connectivity Issues: CrashPlan for Enterprise
Using the Forums
Announcements Archive
- US Support Hours for Friday, November 11, 2016
- Code42 UK Office Hours - 29th August 2016
- Scheduled Maintenance: Tuesday, November 3rd 6:00-9:00 AM Central Time (GMT - 6:00)
- Scheduled Maintenance: Monday, November 16th 6:00-9:00 AM Central Time (GMT - 6:00)
- Scheduled Maintenance: Tuesday, October 6th 6:00-8:00 AM Central Time (GMT - 5:00)
- Scheduled Maintenance: Sunday, September 13th 12 AM - 2 AM (US Central Time)