Attention administrators running version 5.4.0 of the Code42 Platform. Version 5.4.1 is now available.
Code42 has identified a critical issue introduced in version 5.4.0 for Code42 environments that meet all of the following criteria:
- A child organization is set to not inherit settings from a parent organization.
- The parent organization has any locked device backup settings.
- Any device backup setting in the parent organization is changed and pushed to user devices.
Under these circumstances, all locked settings in the parent organization (not just the one that was changed) may be incorrectly applied to all devices in the child organizations. This could cause unintentional changes to the backup file selection on a user device, potentially resulting in some files no longer being selected for backup.
Upgrade to version 5.4.1 recommended
We recommend you upgrade to version 5.4.1 as soon as possible in order to correct an issue that could cause unintended changes to device settings, resulting in risk of data loss. If you are a Managed Private Cloud customer, please contact our Code42 Customer Champions to request an upgrade. For more detail on version 5.4.x, please view the release notes.
The Code42 Team