END OF SUPPORT FOR CODE42 PLATFORM VERSION 3.x

Summary
Code42 platform version 3.x will reach end-of-support on March 31, 2016.

In accordance with our Product Lifecycle Policy, support assistance will no longer be available for the Code42 platform version 3.x after March 31, 2016.
This will impact any deployment running Code42 platform version 3.x in a private cloud environment. If you are running on Code42 platform version 4.x  in a private cloud environment are not affected by this notice.

Recommendation
If you are running Code42 platform version 3.x, please upgrade to a supported version of the Code42 platform by March 31, 2016 to continue your support.

Details on how to upgrade your Code42 environment can be found in the upgrading your environment section of the Code42 support site.

Visit the support site for instructions on how to identify what version of the Code42 platform you are running.

Attention Administrators Utilizing the Code42 Public Cloud
Customers with master servers that are currently running Code42 platform version 3.6.5 and access Code42’s public cloud must upgrade their environment before December 31, 2015 to remain compliant with the Code42 public cloud version policy.

If you have any questions, contact our Code42 Customer Champions.  

Thank you,

Josh Brix
VP, Customer Experience

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