How To Subscribe To Forums Via Email Or RSS

You can subscribe to forum topics, to forums or to forum categories via email or RSS to stay up to date on the latest announcements or discussions. 

To subscribe via email:

  1. Log into the forums
  2. Visit the topic or forum you'd like to follow
    Note: To subscribe to a forum category (e.g. Announcements and General Topics), you must subscribe via RSS. There is no email subscription option for categories.
  3. Click subscribe

    subscribe.png

Once you're subscribed, you'll receive an email to your forum account address any time a new topic or comment is posted.

To subscribe via RSS: 

  1. Log into the forums
  2. Visit the topic, forum or category you'd like to subscribe to
  3. Add .rss to the URL that you wish to subscribe to. Example:
    • https://helpdesk.code42.com/forums/24324-Announcements.rss 
  4. Copy / paste this URL into your favorite RSS reader.

Once you're subscribed, you'll receive an update for all new topics or new comments.

Note: Discussion and Feature Request forums require a forum login to view topics. If you are subscribing to a forum or category that is only viewable once logged into the forums (e.g. CrashPlan PRO General Discussion), your RSS reader must support authenticated or private RSS feeds.

Announcements from Code42

For product release notifications, service status and other announcements for CrashPlan, CrashPlan PRO, CrashPlan PROe, and SharePlan, subscribe to our Announcements Forum.

Topics are posted by Code42's Product and Customer Champion Teams and are viewable without logging into the forums. Only Code42 can post new topics, and to keep the forums truly for announcements only, comments are not allowed.

 

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