Windows CrashPlan app installers changed to version 3.5.3

An issue has been discovered in the installer for the Windows 3.6.3 CrashPlan app that would prevent future automatic upgrades. 

The Windows 3.6.3 installer has been temporarily removed from the download site and has been replaced with version 3.5.3 while we work to resolve the issue. 

Regardless of your CrashPlan app version, backups and restores are unaffected by the above issue and will continue to function normally. 

 

There is a known issue affecting computer-to-computer backups when CrashPlan app versions do not match; please check this document for a solution.

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