Support Availability for Monday, February 20

Our support teams will have limited availability on Monday, February 20, 2017. 

 

CrashPlan PRO and CrashPlan for Home Support Availability

The CrashPlan PRO and CrashPlan for Home support team will have limited availability on Monday, February 20, 2017:

  • Please open a ticket
  • No technical phone support available
  • No chat support available

Severity 1 issues: Incoming tickets will be monitored for Severity 1 issues for CrashPlan PRO.

Standard support hours for CrashPlan PRO and CrashPlan for Home will resume on Tuesday, February 21, 2017.

 

Enterprise / CrashPlan PROe Support Availability

The Code42 Enterprise Support team will have limited availability on Monday, February 20, 2017:

Severity 1 issues: Please call us via these instructions for severity 1 issues requiring 24x7 assistance.

Standard support hours will resume on Tuesday, February 21, 2017. 

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