SCHEDULED MAINTENANCE NOTIFICATION

UPDATE Tuesday, Tuesday, March 7, 2017 - 11:37 AM Central Time (UTC/GMT-6)

This maintenance window has ended, though some storage nodes are still being upgraded.

Until individual storage nodes are updated, some Code42 CrashPlan (CrashPlan PROe) and CrashPlan PRO for Small Business customers may experience issues when attempting web restore for specific devices via the administration console. Restore functionality from the CrashPlan application continues uninterrupted. 

 

UPDATE Tuesday, March 7, 2017 - 10:20 AM Central Time (UTC/GMT-6)

This maintenance window has been extended. 

We will provide an update to this post at 12:00 p.m. Central Time (UTC/GMT-6).

 

Code42 Plans Cloud Maintenance for Tuesday, March 7, 2017

Code42 has scheduled maintenance for the Code42 public cloud for three hours starting at 6:00 a.m. Central Time (UTC/GMT-6) on Tuesday, March 7.

Affected Code42 Public Cloud Services
The following Code42 products and services may be briefly unavailable during this maintenance window.

  • Code42 CrashPlan (CrashPlan PROe) in the Code42 public cloud
  • Code42 CrashPlan web services
  • Code42 online stores

During this time, new account creation and new device creation will not be available in the Code42 public cloud. Web restores from the Code42 public cloud may be unavailable during the maintenance window, and purchases will be blocked from the Code42 store.

Unaffected Services
Code42 CrashPlan backup functionality will continue uninterrupted for existing cloud customers.

If you have any questions or concerns, please engage the Code42 Customer Champions.

The Code42 Team

Have more questions? Submit a request

2 Comments

  • 0
    Avatar
    Molly R

    UPDATE Tuesday, March 7, 2017 - 10:20 AM Central Time (UTC/GMT-6)

    This maintenance window has been extended. 

    We will provide an update to this post at 12:00 p.m. Central Time (UTC/GMT-6).

  • 0
    Avatar
    Molly R

    UPDATE Tuesday, Tuesday, March 7, 2017 - 11:37 AM Central Time (UTC/GMT-6)

    This maintenance window has ended, though some storage nodes are still being upgraded.

    Until individual storage nodes are updated, some Code42 CrashPlan (CrashPlan PROe) and CrashPlan PRO for Small Business customers may experience issues when attempting web restore for specific devices via the administration console. Restore functionality from the CrashPlan application continues uninterrupted. 

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