Support Availability for Tuesday, July 18

Our support teams will have limited availability the week on Tuesday, January 18.

 

CrashPlan for Home Support Availability

The CrashPlan for Home support team will have limited availability on Tuesday, January 18 from 1:30 p.m. to 5pm:

  • No technical phone support available
  • Limited chat support available
  • Please open a ticket

Standard support hours for CrashPlan for Home will resume on Wednesday, July 19, 2017.

 

CrashPlan for Small Business Support Availability

The CrashPlan for Small Business support team will have limited availability on Tuesday, January 18:

  • Phone support for urgent restore issues only
  • Limited chat support available
  • Please open a ticket

Incoming tickets will be monitored for Severity 1 issues. Standard support hours for CrashPlan PRO will resume on Wednesday, July 19, 2017.

 

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