RESOLVED Unscheduled Maintenance

Update: This issue has been resolved as of 9:45 PM US Central Time.

Issue Summary

Some customers experienced service degradation in the Code42 Cloud beginning at approximately 11:00 AM US Central (UTC -6). 
Affected customers may have been temporarily unable to:
  • Use the Code42 administration console
  • Create new accounts
  • Perform web restores

Affected Products

  • Code42 for Enterprise customers who do not have an on-premises authority server
  • CrashPlan for Small Business
  • CrashPlan for Home

The Code42 Team

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