Support Availability for Monday, September 3, 2018

CrashPlan for Home Support Availability

The CrashPlan for Home support team will have limited availability on Monday, September 3, 2018:

  • No technical phone support available
  • No chat support available
  • Please open a ticket

Standard support hours for CrashPlan for Home will resume on Tuesday, September 4, 2018.

 

CrashPlan for Small Business Support Availability

The CrashPlan for Small Business support team will have limited availability on Monday, September 3, 2018:

  • Phone support for urgent restore issues only
  • No chat support available
  • Please open a ticket

Incoming tickets will be monitored for Severity 1 issues. Standard support hours for CrashPlan for Small Business will resume on Tuesday, September 4, 2018.

 

Enterprise Support Availability

The Code42 Enterprise Support team will have limited availability on Monday, September 3, 2018. For details, please see the Community link below:

Normal support hours will resume on Tuesday, September 4, 2018.

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