Subscriptions and billing
- Why is my payment information not saving?
- I need to cancel my account
- Can I get a refund?
- Why did my subscription expire?
- I need to update my payment information
- I’m getting an ADR_000003 error
- When will I be billed next?
- I need a receipt or invoice
- Can I purchase an annual subscription?
- Why did my subscription cost increase?
- I'm being asked to sign in over and over again
- I need to sign a BAA for HIPAA compliance
- I need to change my Subscription Administrator
- I have questions about sales tax, VAT, or GST
- Tax exemption instructions for Australia
- Tax exemption instructions for the United States
- Tax exemption instructions for Europe