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Account administration

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  • Is my backup at risk due to the Log4j 2 vulnerability?
  • What does it mean when my operating system is no longer supported?
  • I can't sign in to my account
  • What are the CrashPlan for Small Business account password requirements?
  • I'm getting an invalid code error when setting up two-factor authentication
  • Can I set up two-factor authentication on multiple devices?
  • Do I have to use Google Authenticator for two-factor authentication?
  • I don't have a smart phone to use for two-factor authentication
  • Can I turn off two-factor authentication?
  • Why am I being asked to set up two-factor authentication?
  • Two-factor authentication FAQ
  • How do I set up two-factor authentication?
  • I need to reset my two-factor authentication
  • I need to reset my password
  • I need to change my account email address
  • I need to remove a computer from my account
  • I need to add users to my account
  • I need to move a device or user to another account
  • I need to re-invite a user